Terms & Conditions
1. General Information:
a. Martine Boré Antiques refers to both the online and physical store where antique items are sold.
b. By utilizing our services or making a purchase, you agree to comply with these terms and conditions.
2. Product Descriptions:
a. Each item is sold "as is, where is," and with all faults. It is the buyer’s responsibility to determine the exact condition and authenticity of each item.
b. Customers should be aware that group lots may exhibit mixed conditions. We encourage customers to arrange a personal viewing with Martine Boré Antiques to inspect items before making a purchase.
c. For all framed items offered for sale, bidders are bidding on the item itself, and not the frame. Martine Boré Antiques is not responsible for any damage to any frame and no refunds will be given on account of damage to frames. Please contact us prior to shipment if you wish to have the frame removed prior to shipping, which may reduce shipping costs.
d. Any claims as to authenticity must be brought to our attention within one week of receiving the shipment.
3. Pricing and Payment:
a. All prices are displayed in Canadian Dollars (CAD), and applicable taxes will be applied during the checkout process.
b. Payment is conveniently accepted online through VISA, Mastercard, and Amex. In-store, we also welcome cash and cheque payments. If customers prefer an alternative payment method, they can contact the merchant to discuss suitable arrangements.
c. Prices are subject to change without notice, but changes will not affect orders already placed.
4. Ordering and Shipping:
a. Orders typically take 2 business days to process upon receiving full payment.
b. All shipping costs will be presented on the checkout page as a flat rate, although they may vary based on factors such as size, weight, destination, and item shape. Rest assured, we will promptly contact you once the package is ready for dispatch to adjust the shipping cost accordingly.
c. Customers are welcome to make independent shipping arrangements. If you opt to provide your own shipping label, kindly contact us to coordinate the details. In which case shipping cost being charged shall be refunded to the customer.
d. A $15 handling fee is applied per order per shipment.
e. Martine Boré Antiques is not responsible for any customs duties or taxes that may be incurred; such costs are the sole responsibility of the buyer. Buyers of larger items should contact us prior to bidding to discuss whether shipping can be arranged for such items and/or to arrange for pick up of such items by a carrier service.
f. Martine Boré Antiques is not responsible for damages caused during the shipping process.
5. Returns and Refunds:
a. We do not facilitate returns or exchanges unless there is a serious condition dispute. Items should not be returned to us without prior discussion, and no refund will be issued under such circumstances.
b. Items must be returned in their original condition for a refund or exchange. Return shipping costs are the responsibility of the customer.
6. Intellectual Property:
a. All content on our website, including images and product descriptions, is the intellectual property of Martine Boré Antiques.
a. Martine Boré Antiques may offer consignment services for antique items.
b. Consignors must agree to the terms outlined in a separate consignment agreement, including commission rates, duration, and payment terms.
c. Martine Boré Antiques reserves the right to decline consignment items based on condition, market demand, or other factors.
d. Martine Boré Antiques is not responsible for any loss or damage to consigned items or items submitted for appraisal during transit or while in our possession.
e. Consignors may request the withdrawal of their consigned items after the agreed-upon consignment duration.
8. Appraisal Services:
a. Martine Boré Antiques may provide appraisal services for antique items.
b. Appraisal fees are determined based on the complexity and time required for the appraisal.
c. The appraisal value provided by Martine Boré Antiques is an opinion and should not be considered a guarantee of resale value.
d. Appraisal reports may not be used for legal or insurance purposes unless explicitly stated in writing.
Martine Boré Antiques reserves the right to update or modify these terms and conditions at any time. Please review them periodically for changes. If you have any questions, please feel free to contact us.