Terms & Conditions
1. General Information:
a. Martine Boré Antiques refers to both the online and physical store where antique items are sold.
b. By utilizing our services or making a purchase, you agree to comply with these terms and conditions.
2. Product Descriptions:
All product descriptions are made to the best of our professional knowledge and experience but are not exhaustive. Our descriptions are intended to give a broad overview of an item's period, distinguishing features and anything that is noteworthy about it including condition. It is up to the buyer to thoroughly inspect any item they wish prior to purchase or contact us in advance to inquire about any concerns they may have. If you are not able to see an item in person we're happy to talk with you by email or over the phone and answer any questions you may have before you make your purchase.
3. Pricing and Payment:
a. All prices are displayed in Canadian Dollars (CAD), and applicable taxes will be applied during the checkout process.
b. Payment is conveniently accepted online through VISA, Mastercard, and Amex. In-store, we also welcome cash and cheque payments. If customers prefer an alternative payment method, they can contact the merchant to discuss suitable arrangements.
c. Prices are subject to change without notice, but changes will not affect orders already placed.
4. Ordering and Shipping:
a. Orders typically take 2 business days to process upon receiving full payment.
b. All shipping costs will be presented on the checkout page as a flat rate, although they may vary based on factors such as size, weight, destination, and item shape. Rest assured, we will promptly contact you once the package is ready for dispatch to adjust the shipping cost accordingly.
c. Customers are welcome to make independent shipping arrangements. If you opt to provide your own shipping label, kindly contact us to coordinate the details. In which case shipping cost being charged shall be refunded to the customer.
d. A $15 handling fee is applied per order per shipment.
e. Martine Boré Antiques is not responsible for any customs duties or taxes that may be incurred; such costs are the sole responsibility of the buyer. Buyers of larger items should contact us prior to bidding to discuss whether shipping can be arranged for such items and/or to arrange for pick up of such items by a carrier service.
f. Martine Boré Antiques is not responsible for damages caused during the shipping process.
5. Returns and Refunds:
All sales are final.
a. We do not facilitate returns or exchanges unless there is a serious condition dispute. Items should not be returned to us without prior discussion, and no refund will be issued under such circumstances.
b. Items must be returned in their original condition for a refund or exchange. Return shipping costs are the responsibility of the customer.
c. We do not offer storage services. Items not picked up within 2 weeks of purchase are subject to storage fees unless otherwise agreed upon at the time of purchase.
6. Intellectual Property:
a. All content on our website, including images and product descriptions, is the intellectual property of Martine Boré Antiques.
7. Consignment:
a. Martine Boré Antiques may offer consignment services for antique items.
b. Consignors must agree to the terms outlined in a separate consignment agreement, including commission rates, duration, and payment terms.
c. Martine Boré Antiques reserves the right to decline consignment items based on condition, market demand, or other factors.
d. Martine Boré Antiques is not responsible for any loss or damage to consigned items or items submitted for appraisal during transit or while in our possession.
e. Consignors may request the withdrawal of their consigned items after the agreed-upon consignment duration.
8. Appraisal Services:
a. Martine Boré Antiques may provide appraisal services for antique items.
b. Appraisal fees are determined based on the complexity and time required for the appraisal.
c. The appraisal value provided by Martine Boré Antiques is an opinion and should not be considered a guarantee of resale value.
d. Appraisal reports may not be used for legal or insurance purposes unless explicitly stated in writing.
Martine Boré Antiques reserves the right to update or modify these terms and conditions at any time. Please review them periodically for changes. If you have any questions, please feel free to contact us.