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  • How do I book a service?
    You may fill out the form on our website under "Service" page, or you can contact us via phone calls or emails. You will find our contact details on the "Contact" page.
  • What should I do if I want to sell/consign?
    We would recommend you to first send us emails with photographs and all the information related to the pieces you have. You can find our contact details under "Contact" page.
  • Do you do home visits?
    Yes, depending on the distance and services required. However we will always recommend you to send photos through emails first. You must contact us to prior to scheduling home visit appointments via calls, emails or web form.
  • Where do you ship to?
    We provide shipping within Canada, to USA and International.
  • How is shipping cost calculated?
    All shipping cost will appear on the checkout page as a flat rate. However it might vary depending on the size, weight, destination and shape of the items. We will contact you as soon as the package is ready to go, and will adjust the shipping cost accordingly. Customers are welcomed to make arrangements for shipping on your own, you will need to contact us to provide your own shipping label. There is a $15 handling fee charged per order.
  • What happens if my item was described incorrectly?
    Please contact us immediately via calls or emails with your purchase details. We would like to receive photos, and all the detail information related to the authenticity of the items.
  • What is your return policy?
    We do not provide return services under most circumstances. Please contact us if you are experiencing issues with your purchase.
  • Can I do an exchange for my purchase?
    Unfortunately we do not provide exchange services of any kind.
  • What are your opening hours?
    We are open Tue - Sat 10:00-17:30, also Mon & Sun by appointments.

Get in Touch

1462 Marine Drive,West Vancouver, BC V7T 1B7

Tel: 604-912-0292 |

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