Question 1

Pourquoi les FAQ sont-elles importantes ?

Accepted Answer

Les FAQ sont un excellent moyen d'aider les visiteurs du site à trouver des réponses rapides aux questions courantes sur votre entreprise et à créer une meilleure expérience de navigation.

Question 2

What should I do if I want to sell/consign?

Accepted Answer

We would recommend you to first send us emails with photographs and all the information related to the pieces you have. You can find our contact details under "Contact" page.

Question 3

Do you do home visits?

Accepted Answer

Yes, depending on the distance and services required. However we will always recommend you to send photos through emails first. You must contact us to prior to scheduling home visit appointments via calls, emails or web form.

Question 4

Où puis-je ajouter mes FAQ ?

Accepted Answer

Les FAQ peuvent être ajoutées à n'importe quelle page de votre site ou à votre application mobile Wix, donnant ainsi accès aux membres en déplacement.

Question 5

How is shipping cost calculated?

Accepted Answer

All shipping cost will appear on the checkout page as a flat rate. However it might vary depending on the size, weight, destination and shape of the items. We will contact you as soon as the package is ready to go, and will adjust the shipping cost accordingly. Customers are welcomed to make arrangements for shipping on your own, you will need to contact us to provide your own shipping label. There is a $15 handling fee charged per order.

Question 6

What happens if my item was described incorrectly?

Accepted Answer

Please contact us immediately via calls or emails with your purchase details. We would like to receive photos, and all the detail information related to the authenticity of the items.

Question 7

What is your return policy?

Accepted Answer

We do not provide return services under most circumstances. Please contact us if you are experiencing issues with your purchase.

Question 8

Can I do an exchange for my purchase?

Accepted Answer

Unfortunately we do not provide exchange services of any kind.

Question 9

Qu'est-ce qu'une section FAQ ?

Accepted Answer

Une section FAQ peut être utilisée pour répondre rapidement aux questions courantes sur votre entreprise, telles que « Où livrez-vous ? », « Quelles sont vos heures d'ouverture ? » ou « Comment puis-je réserver un service ? ".

Martine Boré Antiquités

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